Returns & Exchanges
At Apos, we want you to be fully satisfied with your audio gear, which is why we offer a 45-day return policy on most products to ensure they meet your listening standards. If a product doesn't resonate with you, our streamlined process makes it easy to initiate a return or exchange for a different model.
Initiate Your Request
Contact our Support Team or use the online portal to submit a return request within 45 days of your delivery date.
Print Your Label
Once approved, we will provide a prepaid shipping label and a Return Merchandise Authorization (RMA) number to include with your package.
Pack the Electronics
Securely pack the item in its original manufacturer packaging with all included accessories, manuals, and cables to ensure a full refund.
Receive Your Refund
After our technicians inspect the returned unit, your refund or store credit will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing